Shipping policy
Shipping & Delivery
Processing
US Shipping:
To ensure that we provide you with the best service possible, we request that you allow us 1-2 business days to process your item. Rest assured that we will work diligently to get your order to you as soon as possible. Orders generally arrive within 3-5 business days but may take up to 7. Once your order has shipped, you will receive a confirmation email along with a tracking number so you can stay updated on the delivery of your purchase. We appreciate your patience and understanding as we strive to serve you to the best of our ability.
Shipping times for other destinations are as follows:
- Worldwide: 12-14 days
- Canada: 6-10 days
- Europe: 7-15 days
- Australia: 10-14 days
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Please note that due to the global impact of COVID-19, shipping delays are to be expected. Gaiasana is not responsible for these delays.
Customs Tax / Duty Fees:
It is important to note that we are not responsible for international duties, fees, charges, or VAT. Unfortunately, we cannot offer specific advice regarding customs-related fees that you may incur in your country. For specific information, it is best to consult with your local government import office.
Shipping Promotions
Any promotional discount or allowance (i.e. Free Shipping) will be applied when the order is processed through our order department. Free Shipping offers do not include premium shipping charges or International orders.